
Managers As Mentors: Building Partnerships for Learning
1996
ISBN 9781609947101
Dance Lessons
1998
ISBN 9781576750438
Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
2020
ISBN 9781523090204
Sprinkles: Creating Awesome Experiences Through Innovative Service
2015
ISBN 9781626341753Huippupalvelun johtaminen
2006
ISBN 9789525024760