Sheila Heen

Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, and co-founder of Triad Consulting Group - a consultancy that helps executives and teams navigate high-stakes and Difficult Conversations™. She also authored two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most, and Thanks for the Feedback: The Science and Art of Receiving Feedback Well. At Harvard, Sheila teaches negotiation and conflict management.

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