Effective conflict management

Aimed at company secretaries, governance professionals directors, this book is a guide to good conflict management and will answer a number of important conflict occurs, what should be done about itHow should you manage conflictWho do you turn to for helpHow can you recognise conflict at an early stageEach chapter in this book deals with a specific area of dispute resolution or conflict management, and includes charts, diagrams and an in-depth real-life case study of a conflict and how it was managed successfully.Also includes are checklists, further reading lists and a directory.