Research Needs on the Interaction Between Information Systems and Their Users

This report, compiled by the Committee on Human Factors under the National Research Council, outlines the research needs related to the interaction between information systems and their users. It emerges from a workshop organized at the behest of the Information Science and Technology Division of the National Science Foundation. A group of interdisciplinary experts convened to identify the essential research areas that could enhance the understanding of how information systems affect user interaction. The document discusses various topics including information acquisition, user training, cognitive issues, and the implications of information technology on jobs. It aims to provide a comprehensive perspective on human factors in technological interaction, making it a valuable resource for researchers, policymakers, and professionals in behavioral and social sciences, engineering, and computer sciences.