LA ORGANIZACION INTELIGENTE

Second, he examines the structure and dynamics of how information is sought and used in each of these modes: sensemaking through the development of shared meanings; knowledge creation through the conversion and sharing of different forms of organizational knowledge; and decision making through the use of rules and routines that reduce complexity and uncertainty. Lastly, the author proposes a new framework of the knowing organization in which sensemaking, knowledge-creating, and decision making are linked as a continuum of nested activities that invigorates an organization with the information and knowledge to act intelligently.